Responsible Gaming
Gaming Should Be Entertainment
Online pokies and casino games should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. The odds are always in favour of the house, and you should only gamble with money you can afford to lose.
Please gamble responsibly and within your means.
Age Verification
Online gambling in New Zealand is only available to individuals aged 18 years or older. By accessing SkyCity online pokies or any gaming service through this website, you confirm that you meet the legal age requirement in your jurisdiction.
If you are under 18, please do not proceed with any gambling activities.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling more to recover money lost
- Gambling with increasing amounts of money to achieve the same level of excitement
- Lying to family, friends, or others about the extent of your gambling
- Hiding gambling behaviour or secretly gambling
- Experiencing mood swings or irritability when not gambling
- Neglecting work, study, family, or social responsibilities
- Borrowing money or going into debt to gamble
- Feeling unable to stop or control gambling habits
- Experiencing anxiety, depression, or stress related to gambling
- Gambling to escape problems or negative feelings
If any of these apply to you, support is available. Please reach out to a professional organisation listed below.
Self-Help Tools & Player Protection
Most reputable online casinos offer built-in tools to help you manage your gaming responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a limit on how much you're willing to lose in a given period
- Reality Checks: Receive regular notifications reminding you how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your gaming account
- Session Time Limits: Set automatic timeouts after a certain period of play
- Account Closure: Permanently close your account if you wish to stop gambling
Use these tools proactively to maintain control over your gaming habits.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, professional help is available:
New Zealand
- Problem Gambling Foundation (Aotearoa) – Freephone: 0800 664 262 | Website: www.pgf.nz
- Samaritans New Zealand – 24/7 Support: 1737 (call or text free) | Website: www.1737.org.nz
- Gamblers Anonymous (NZ) – Website: www.gamblersanonymous.org.nz
International Support (if needed)
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- United Kingdom: GamCare – www.gamcare.org.uk | GamStop – www.gamstop.co.uk
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
All of these organisations offer confidential, non-judgmental support at no cost.
Take Action Today
If you're struggling with gambling, please reach out for help. There is no shame in seeking support, and professional counsellors are available to assist you in confidence. Contact one of the organisations listed above – they're here to help.
Remember: You're not alone, and help is just a phone call away.